Terms & Conditions

1. Scope of Application (1) The following terms and conditions apply to all contracts that you conclude with us as a provider (WoodHood GmbH). Unless otherwise agreed, the inclusion of your own conditions, if any, is contradicted. (2) A consumer in the sense of the following regulations is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity. 2. Contract Partner, Conclusion of Contract (1) The purchase contract is concluded with WoodHood GmbH. (2) The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order. (3) By clicking the order button, you place a binding order for the goods contained in the shopping cart. The confirmation of the receipt of the order takes place together with the acceptance of the order immediately after sending by an automated email. With this email confirmation, the purchase contract has been concluded. 3. Retention of Title The goods remain our property until full payment has been made. 4. Transport Damages If goods are delivered with obvious transport damages, please complain about such errors to the deliverer as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, you help us to be able to assert our own claims against the carrier or the transport insurance. 5. Warranty and Guarantees The statutory liability for defects applies. 6. Liability (1) We are liable without limitation for damages arising from injury to life, limb, or health, in all cases of intent and gross negligence, in the event of fraudulent concealment of a defect, in the event of assuming the guarantee for the quality of the purchase object, in the event of damages under the Product Liability Act and in all other cases regulated by law. (2) Insofar as essential contractual obligations are affected, our liability for slight negligence is limited to the contract-typical, foreseeable damage. Essential contractual obligations are essential obligations that arise from the nature of the contract and whose violation would jeopardize the achievement of the contract purpose as well as obligations that the contract imposes on us according to its content to achieve the contract purpose, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance you may regularly rely. (3) In the event of the violation of insignificant contractual obligations, liability for slightly negligent breaches of duty is excluded. 7. Dispute Resolution The European Commission provides a platform for Online Dispute Resolution (ODR), which you can find here https://ec.europa.eu/consumers/odr/. We are not obliged and not willing to participate in a dispute resolution procedure before a consumer arbitration board. 8. Final Provisions (1) German law applies. In the case of consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn (principle of favorability). (2) The provisions of the UN Sales Convention expressly do not apply. (3) If the customer is a merchant, a legal person under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the seat of the provider (Munich).